Legal & Compliance

Privacy Policy

Your privacy is paramount to us. This policy outlines how Lankan Traveller collects, safeguards, and handles your information in compliance with international privacy standards.

Last Updated: August 04, 2026

1

Introduction

Welcome to Lankan Traveller ("we," "our," or "us"). We operate https://lankantraveller.com and are dedicated to providing premium, chauffeur-guided private tours across Sri Lanka. We respect your privacy and are committed to protecting any personal information you share with us through our website, booking forms, email, or messaging channels.


2

Information We Collect

We collect information that you voluntarily provide to us when inquiring about or booking tour itineraries:

  • Contact Details: Full name, email address, phone/WhatsApp number, country of residence.
  • Travel Details: Preferred travel dates, number of travelers (adults/children), tour package choices, hotel tier preferences, flight arrival details, and special dietary/accessibility requirements.
  • Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, and duration of visit through cookies and tracking tools (Google Tag Manager, Google Analytics).

3

How We Use Your Information

We use your information exclusively for legitimate business and travel service purposes:

  • To prepare customized tour proposals, quotes, and day-by-day travel itineraries.
  • To confirm bookings, arrange licensed chauffeur guides, and reserve hotel accommodations and transport.
  • To communicate booking updates, flight arrivals, and emergency travel support before and during your trip.
  • To improve website usability, performance, and marketing relevance.
  • To comply with Sri Lanka Tourism Development Authority (SLTDA) legal and licensing regulations.

4

Google Tag Manager & Cookies

Our website uses Google Tag Manager (GTM) and standard cookies to analyze traffic patterns and enhance user experience. Cookies are small data files stored on your browser that help us understand which tour itineraries are most popular and how visitors navigate our site.

You can manage or disable cookies via your browser settings at any time without affecting your ability to browse our itineraries or contact our travel team.


5

Data Protection & Security

We implement industry-standard SSL encryption and security measures to protect your personal details against unauthorized access, alteration, disclosure, or destruction.

Note: We never sell, trade, or rent your personal identifiable information to third parties or marketing lists.

6

Your Rights (GDPR & Global Standards)

Regardless of your location, you have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete details.
  • Request deletion of your data once your tour booking has concluded.
  • Withdraw consent for any non-essential communications.

7

Contact Our Privacy Officer

For any questions regarding this Privacy Policy or how your data is handled, please reach out to us:

Lankan Traveller

No. 70/2, Elhena Rd, Maharagama, Sri Lanka

[email protected]

+94 71 08 35016 / +94 77 11 35572

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